State Farm® Insurance Agent Scott Hanners
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew
March 18, 2026
5
out of
5
rating by Matthew
"Kensley was very helpful! 10/10, very responsive. I've been with Scott Hanner's State Farm for 5+ years, great people!"
John Blandi
March 11, 2026
5
out of
5
rating by John Blandi
"Immediate and professional support and assistance"
We responded:
"Thank you, John! I'm happy to know you received immediate and professional support. Our team is dedicated to providing excellent service. Let us know if you need anything else!"
Steve Rivers
March 9, 2026
5
out of
5
rating by Steve Rivers
"Great working with this State Farm. They are always there for any questions or services I may need."
We responded:
"Thank you, Steve! I'm happy to know that you find our team responsive and helpful with your questions and services. We’re here whenever you need us!"
JeffHell63
March 9, 2026
5
out of
5
rating by JeffHell63
"The folks at Scott's office are always friendly, efficient, and a pleasure to work with. Courtney is awesome !"
We responded:
"Thank you, Jeff! I'm happy to hear that you find our team friendly and efficient. Courtney will be delighted to know you think she's awesome! If there's anything else we can assist you with, just let us know."
Justin Reeves
March 5, 2026
5
out of
5
rating by Justin Reeves
"Extremely helpful and respectful. Very understanding and polite! Give that man a raise!!!"
We responded:
"Thank you, Justin! I'm happy to hear that you found the service extremely helpful and respectful. Your feedback about our team's understanding and politeness is greatly appreciated. Let us know if there's anything else we can do for you!"
Karen Cain
March 4, 2026
5
out of
5
rating by Karen Cain
"Ms. Courtney was very professional and addressed all of my concerns."
We responded:
"Thank you, Karen! I'm happy to hear that Courtney provided professional service and addressed your concerns. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Nathan Hanson
February 26, 2026
5
out of
5
rating by Nathan Hanson
"Nancy is very professional and kind! It’s rare to find someone who truly cares about their clients the way she does. Highly recommend Nancy and the team for anyone looking for reliable insurance with State Farm!"
We responded:
"Nathan, thank you for your wonderful feedback! I'm happy to hear that Nancy's professionalism and kindness made a positive impact. We appreciate your recommendation and are here to provide reliable insurance whenever you need it. Let us know if there's anything else we can assist you with!"
ryan heckendorn
February 24, 2026
5
out of
5
rating by ryan heckendorn
"It's always a great experience working with anyone in this office. They are quick to respond to emails and always provide great information when you need a quote. We've been clients of theirs for years and have only ever had a great experience."
We responded:
"Thank you, Ryan! I'm happy to know that you've consistently had a positive experience with our office. We aim to provide quick responses and valuable information every time. We appreciate your loyalty over the years. Let us know if there's anything else we can do for you!"
Dustin
February 20, 2026
5
out of
5
rating by Dustin
"Scott and his team are professional, responsive, and easy to work with. Highly recommend for your insurance needs!"
We responded:
"Thank you, Dustin! I'm happy to hear that you found our team professional and responsive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Brooke Sheppard
February 19, 2026
5
out of
5
rating by Brooke Sheppard
"The entire team at Scott Hanners is exceptional! Highly recommend!"
We responded:
"Thank you, Brooke! I'm happy to hear that you found our team exceptional. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Alissa Cobb
February 19, 2026
5
out of
5
rating by Alissa Cobb
"As soon as they answer the phone, Scott Hanners State Farm office is ALWAYS ready to help! They make "dealing with insurance" a breeze!"
We responded:
"Thank you so much Alissa for the great review! We strive to provide great service to our insurance customers, we are so glad that we could help you! "
N/A N/A
February 19, 2026
5
out of
5
rating by N/A N/A
"I've been with this company for years the service is great and the staff is wonderful to work with they treat their customers like family"
Sharon Chapman
February 18, 2026
5
out of
5
rating by Sharon Chapman
"Nancy and Scott are both great people and truly care about the individual/company and their needs. They are always so upbeat and positive and their knowledge in this industry is outstanding."
We responded:
"Thank you for your wonderful feedback, Sharon! I'm happy to hear that Nancy and I could provide you with the positive and knowledgeable service you deserve. We're committed to caring for our customers and their needs. Let us know if there's anything else we can assist you with!"
Robin Hemingway
February 17, 2026
5
out of
5
rating by Robin Hemingway
"Scott Hanners and staff are ALWAYS, courteous thoughtful, knowledgeable easy to work with I think I've been with them more than 10 years wouldn't want to go anywhere else."
We responded:
"Robin, thank you for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with Scott Hanners and the team for over a decade. Your loyalty means a lot to us. If there's anything else we can do for you, just let us know!"
Elisa Brown
February 13, 2026
5
out of
5
rating by Elisa Brown
"We have been clients of Scott Hanners for several years and have been really pleased with the responsiveness, knowledge and level of service from his team."
We responded:
"Elisa, thank you for your wonderful feedback! I'm happy to know that you have been satisfied with the responsiveness and knowledge of our team over the years. We truly appreciate your continued trust and support. If you ever need anything, feel free to reach out!"
Janet McCarthy
February 11, 2026
5
out of
5
rating by Janet McCarthy
"The service we received is above a 5 but they only give me 5 stars to select."
We responded:
"Thank you, Janet! I'm delighted to know that you found our service exceptional. Your feedback means a lot to us. If there's anything else we can assist you with, just let us know!"
KerryAnn Ratzlaff
February 11, 2026
5
out of
5
rating by KerryAnn Ratzlaff
"Love this office! Courtney is the best! Great customer service! Friendly and always very helpful!"
We responded:
"Thank you, KerryAnn! I'm so happy to hear that you love our office and appreciate Courtney's efforts. Providing great customer service is our priority, and it's wonderful to know we're meeting your expectations. If you ever need anything else, feel free to reach out!"
TOLGA MOTO
February 10, 2026
5
out of
5
rating by TOLGA MOTO
"I highly recommend Scott Hanners State Farm Insurance Agency for all your insurance needs. Bethany Deaton especially has always been a great help to us! Thank you for all your great support!"
We responded:
"Thank you, Tolga Moto! I'm happy to hear that Bethany has been a great help to you. We appreciate your recommendation and are committed to providing excellent support for all your insurance needs. Let us know if there's anything else we can assist you with!"
Madison Pierce
February 10, 2026
5
out of
5
rating by Madison Pierce
"I’ve had a really positive experience! Their customer service is reliable, easy to reach, and genuinely helpful. Any time I’ve had questions, they’ve been patient and thorough. It’s reassuring to work with an insurance company that actually cares"
We responded:
"Thank you for your review, Madison! I'm happy to hear that you've had a positive experience with our team. We strive to provide reliable and helpful service, and it's wonderful to know we're meeting your expectations. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Michelle Moschgat
February 9, 2026
5
out of
5
rating by Michelle Moschgat
"Very helpful, fast response time, very easy!"
We responded:
"Thank you, Michelle! I'm happy you found our service helpful and efficient. We aim to make things easy for you. Let us know if there's anything else we can assist with!"
Sabrina Banks
February 5, 2026
5
out of
5
rating by Sabrina Banks
"SF (Scott Hanners team) I’ve been with them for, I know well over 6yrs, and they are the best! Very friendly, super supportive, and knowledgeable . Any time I have an issue or a question it gets resolved instantly! A special shoutout to Courtney for being such a wonderful person!☺️"
We responded:
"Thank you, Sabrina! I'm so happy to hear about your positive experience with our team over the years. Courtney will be delighted to know she made such a great impression! We’re always here to support you with any questions or concerns. Thanks for choosing us!"
Alexandra DiFrancesco
February 5, 2026
5
out of
5
rating by Alexandra DiFrancesco
"What a great group to work with. Scott and his staff are amazing and Soo helpful with all of our needs. I would highly recommend them."
We responded:
"Thank you, Alexandra! I'm happy to know that Scott and the team have been able to assist you so well. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Jewel Gibbs
February 4, 2026
5
out of
5
rating by Jewel Gibbs
"I am very appreciative of Bethany Deaton, who provided me with a quick resolution for my HOA."
We responded:
"Thank you, Jewel! I'm happy to hear that Bethany was able to assist you with your HOA issue promptly. Our team is dedicated to providing efficient solutions. If you need anything else, feel free to reach out!"
Jessica Miller
February 2, 2026
5
out of
5
rating by Jessica Miller
"Kensley at Scott Hanners' is very patient and a pleasure to work with. She went over diff auto policies with me throughly until I found the one that match my needs."
We responded:
"Thank you, Jessica! I'm happy to hear that Kensley provided you with such a positive experience. It's wonderful to know she was thorough in helping you find the right auto policy. If you have any more questions or need further assistance, feel free to reach out!"
edith bayona
January 30, 2026
5
out of
5
rating by edith bayona
"Excelente experiencia"
We responded:
"Thank you, Edith! I'm happy you had an excellent experience with us. If you have any questions or need assistance in the future, feel free to reach out!"