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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Hatch

June 17, 2026

5  out of  5
rating by Christina Hatch
"Very prompt and informative!"
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Kathleen Pierce

June 15, 2026

5  out of  5
rating by Kathleen Pierce
"The entire team at Scott Hanners State Farm in Chapin, SC is very knowledgeable, responsive and super nice! I highly recommend them!"
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Rich White

June 10, 2026

5  out of  5
rating by Rich White
"A month or so ago, Bethany Deaton, an employee of State Farm in Scott Hanners office sent me a heads-up email to inform me that State Farm would be requesting a Survey of one of our rental properties. After I submitted the survey, I told her that I received an email from the survey company that the survey was incomplete and the time had expired. After I informed Bethany of this, she said she would look into it, which she did immediately. She replied that State Farm has the self-survey, and it was with underwriting in review! That was a relief. I appreciate her professionalism and work ethic very much not just now, but throughout my dealings with State Farm and the many insurance policies we have with State Farm. Thanks, Rich White"
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Lauren Aguilar

June 8, 2026

5  out of  5
rating by Lauren Aguilar
"Taylor was absolutley great. She addressed my concerns and helped my get my reimbursement. She answered all my questions and made the process super easy. Thanks for everything."
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Stan Blair

June 5, 2026

5  out of  5
rating by Stan Blair
"Very courteous and professional !"
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Rich McCaskill

June 4, 2026

5  out of  5
rating by Rich McCaskill
"Scott Hanners and his staff always make insurance easy!"
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Heather Clancy

June 4, 2026

5  out of  5
rating by Heather Clancy
"I have been with Scott Hanners for over 15 years now, and I can say that they have always been extremely helpful in any situation! The staff are the best! Highly recommend!"
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Shay Lavi

June 1, 2026

5  out of  5
rating by Shay Lavi
"Excellent service from Bethany and the entire State Farm team. Responsive, professional, and always willing to help. Bethany followed up quickly, kept me informed throughout the process, and made everything easy. Highly recommended."
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DeeDee Overstreet

May 29, 2026

5  out of  5
rating by DeeDee Overstreet
"Kensley has been amazing to work with to get our insurance updated.
Highly recommend Scott Hanners State Farm Insurance company for all of your insurance needs"
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Evrine James

May 29, 2026

5  out of  5
rating by Evrine James
"This specific StateFarm Insurance office has the absolute BEST, Attentive, Caring, Responsive Team, The team at this office proves that old fashion values still exist, and kudus to Scott Hanners himself ( such a Gem) very very responsive, what can I say? The best insurance office and Team to fulfill your insurance needs.
Check them out, promise you won’t regret!!!"
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rlcros6

May 27, 2026

5  out of  5
rating by rlcros6
"I am a mortgage loan officer and asked for an update to a mutual client policy. I got friendly and very prompt return service on my request. Very easy to work with!"
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Terri Bauerlin

May 27, 2026

5  out of  5
rating by Terri Bauerlin
"Taylor did an awesome job of making some changes to our automovtive insurance that I requested. She sent email with options quickly and once I decided how I wanted to move forward she implemented quickly. Always great service at Scott Hanners State Farm"
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Midlands Field Trips

May 21, 2026

5  out of  5
rating by Midlands Field Trips
"Every time I need something, the people in this office help me. They are gracious and patient with an insurance neophyte like me and they get the job done."
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Sabrina Eubanks

May 18, 2026

5  out of  5
rating by Sabrina Eubanks
"I had a great experience working with Kelsy, with Scott Hanners office at State Farm. They made the process very easy, answered all of my questions, and provided everything I needed quickly. Communication was fast, professional, and friendly from start to finish. I really appreciated how responsive and helpful they were throughout the entire process. Highly recommend!"
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Curt Mitchell

May 4, 2026

5  out of  5
rating by Curt Mitchell
"Taylor clearly communicated all the information in a professional and careful manner."
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Eden Jelinek

April 25, 2026

5  out of  5
rating by Eden Jelinek
"Very helpful"
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Haven Sowell

April 23, 2026

5  out of  5
rating by Haven Sowell
"I've been with them for years, and I have had no problems with them. They actively lowered my rates when it came time to renew. They also provided me with a free defensive driving course for a discount."
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Shawn Moore

April 17, 2026

5  out of  5
rating by Shawn Moore
"Was more than appreciated with the help I received, knowing that they were there to help got things done very quickly, even though it was a task. I’m appreciative and thankful for the help I received on adding a vehicle onto my policy great help, and satisfied."
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Cindy Young

April 16, 2026

5  out of  5
rating by Cindy Young
"Kensly provided excellent customer service with my special request, including the follow up call the next day.
Pleasant and professional, highly recommend."
We responded:
"Thank you for your review, Cindy! I'm happy to hear that Kensly provided you with excellent service and handled your special request so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Shea Remion

April 6, 2026

5  out of  5
rating by Shea Remion
"Kensley set me up with renters insurance today for a work apartment I’m renting. The process was smooth, quick, and easy.

I have been with Scott Hannners for years and they have all been very easy to work with and are extremely helpful."
We responded:
"Thank you, Shea, for your wonderful feedback! I'm happy to hear that Kensley made setting up your renters insurance a smooth and easy process. It's great to know that you've found our team helpful over the years. If you need anything else, feel free to reach out!"
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Jason

March 25, 2026

5  out of  5
rating by Jason
"Always friendly and VERY helpful."
We responded:
"Thank you, Jason! I'm happy to hear that you find our team friendly and helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Karen Kunkle

March 23, 2026

5  out of  5
rating by Karen Kunkle
"State Farm was there for me to combine my home and car insurance for my brand new Honda CRV. I am newly retired and have a more limited budget now. They saved me money in the long run compared to all of the other insurance companies around me."
We responded:
"Thank you, Karen! I'm glad we could assist you in combining your home and car insurance for your new Honda CRV. It's wonderful to know that we could help you save money, especially with your new retirement budget. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shandra Stanback

March 20, 2026

5  out of  5
rating by Shandra Stanback
"Love this office! They are always helpful and I was so glad to find them when I moved to SC. They also helped get us the best deal when our son started driving. Bethany is the best- she never fails to answer my emails and questions. Super grateful for this office!! Thank you guys so much!!"
We responded:
"Thank you for your wonderful feedback, Shandra! I'm happy to hear that our office has been helpful to you, especially with your move to SC and finding the best deal for your son's driving needs. Bethany will be thrilled to know her efforts are appreciated. We're grateful to have you with us! Let us know if there's anything else we can do for you."
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Robin A

March 19, 2026

5  out of  5
rating by Robin A
"This review is for Bethany specifically. We’ve been with this office for 14 years. Home, vehicles, and camper. We had a hiccup with our roof but Bethany was on top of it. Insurance can be so stressful and it was great knowing she understood my stress and didn’t try to make me or my concerns small. She listened and was able to take some of that stress off of my hands. She’s been great to work with. Highly recommend."
We responded:
"Thank you, Robin, for sharing your experience! I'm so happy to hear that Bethany was able to assist you effectively and ease your concerns. It's wonderful to know that she made the process less stressful for you. We appreciate your long-standing trust in our office. If you need anything else, feel free to reach out!"
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JeffHell63

March 9, 2026

5  out of  5
rating by JeffHell63
"The folks at Scott's office are always friendly, efficient, and a pleasure to work with. Courtney is awesome !"
We responded:
"Thank you, Jeff! I'm happy to hear that you find our team friendly and efficient. Courtney will be delighted to know you think she's awesome! If there's anything else we can assist you with, just let us know."