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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Curt Mitchell

Curt Mitchell

May 4, 2026

5  out of  5
rating by Curt Mitchell
"Taylor clearly communicated all the information in a professional and careful manner."
We responded:
"Thank you for your review, Curt! I'm happy to know that Taylor provided you with clear and professional communication. Our team is dedicated to ensuring you have a great experience. Let us know if there's anything else we can assist you with!"
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Eden Jelinek

April 25, 2026

5  out of  5
rating by Eden Jelinek
"Very helpful"
We responded:
"Thank you, Eden! I'm glad you found our service helpful. If you have any more questions or need assistance with your insurance, feel free to reach out. Thanks for choosing us!"
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Haven Sowell

April 23, 2026

5  out of  5
rating by Haven Sowell
"I've been with them for years, and I have had no problems with them. They actively lowered my rates when it came time to renew. They also provided me with a free defensive driving course for a discount."
We responded:
"Thank you, Haven! I'm happy to hear that you've had such a positive experience with us over the years. It's great to know that our efforts to lower your rates and offer additional benefits like the defensive driving course have been appreciated. If there's anything else we can do for you, just let us know!"
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Shawn Moore

April 17, 2026

5  out of  5
rating by Shawn Moore
"Was more than appreciated with the help I received, knowing that they were there to help got things done very quickly, even though it was a task. I’m appreciative and thankful for the help I received on adding a vehicle onto my policy great help, and satisfied."
We responded:
"Thank you, Shawn! I'm glad to hear that you were satisfied with the assistance you received while adding a vehicle to your policy. Our team is always here to make the process as smooth as possible. If you need anything else, feel free to reach out!"
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Cindy Young

April 16, 2026

5  out of  5
rating by Cindy Young
"Kensly provided excellent customer service with my special request, including the follow up call the next day. Pleasant and professional, highly recommend."
We responded:
"Thank you for your review, Cindy! I'm happy to hear that Kensly provided you with excellent service and handled your special request so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Shea Remion

April 6, 2026

5  out of  5
rating by Shea Remion
"Kensley set me up with renters insurance today for a work apartment I’m renting. The process was smooth, quick, and easy. I have been with Scott Hannners for years and they have all been very easy to work with and are extremely helpful."
We responded:
"Thank you, Shea, for your wonderful feedback! I'm happy to hear that Kensley made setting up your renters insurance a smooth and easy process. It's great to know that you've found our team helpful over the years. If you need anything else, feel free to reach out!"
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Jason

March 25, 2026

5  out of  5
rating by Jason
"Always friendly and VERY helpful."
We responded:
"Thank you, Jason! I'm happy to hear that you find our team friendly and helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Karen Kunkle

March 23, 2026

5  out of  5
rating by Karen Kunkle
"State Farm was there for me to combine my home and car insurance for my brand new Honda CRV. I am newly retired and have a more limited budget now. They saved me money in the long run compared to all of the other insurance companies around me."
We responded:
"Thank you, Karen! I'm glad we could assist you in combining your home and car insurance for your new Honda CRV. It's wonderful to know that we could help you save money, especially with your new retirement budget. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shandra Stanback

March 20, 2026

5  out of  5
rating by Shandra Stanback
"Love this office! They are always helpful and I was so glad to find them when I moved to SC. They also helped get us the best deal when our son started driving. Bethany is the best- she never fails to answer my emails and questions. Super grateful for this office!! Thank you guys so much!!"
We responded:
"Thank you for your wonderful feedback, Shandra! I'm happy to hear that our office has been helpful to you, especially with your move to SC and finding the best deal for your son's driving needs. Bethany will be thrilled to know her efforts are appreciated. We're grateful to have you with us! Let us know if there's anything else we can do for you."
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Robin A

March 19, 2026

5  out of  5
rating by Robin A
"This review is for Bethany specifically. We’ve been with this office for 14 years. Home, vehicles, and camper. We had a hiccup with our roof but Bethany was on top of it. Insurance can be so stressful and it was great knowing she understood my stress and didn’t try to make me or my concerns small. She listened and was able to take some of that stress off of my hands. She’s been great to work with. Highly recommend."
We responded:
"Thank you, Robin, for sharing your experience! I'm so happy to hear that Bethany was able to assist you effectively and ease your concerns. It's wonderful to know that she made the process less stressful for you. We appreciate your long-standing trust in our office. If you need anything else, feel free to reach out!"
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JeffHell63

March 9, 2026

5  out of  5
rating by JeffHell63
"The folks at Scott's office are always friendly, efficient, and a pleasure to work with. Courtney is awesome !"
We responded:
"Thank you, Jeff! I'm happy to hear that you find our team friendly and efficient. Courtney will be delighted to know you think she's awesome! If there's anything else we can assist you with, just let us know."
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ryan heckendorn

February 24, 2026

5  out of  5
rating by ryan heckendorn
"It's always a great experience working with anyone in this office. They are quick to respond to emails and always provide great information when you need a quote. We've been clients of theirs for years and have only ever had a great experience."
We responded:
"Thank you, Ryan! I'm happy to know that you've consistently had a positive experience with our office. We aim to provide quick responses and valuable information every time. We appreciate your loyalty over the years. Let us know if there's anything else we can do for you!"
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Dustin

February 20, 2026

5  out of  5
rating by Dustin
"Scott and his team are professional, responsive, and easy to work with. Highly recommend for your insurance needs!"
We responded:
"Thank you, Dustin! I'm happy to hear that you found our team professional and responsive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Alissa Cobb

February 19, 2026

5  out of  5
rating by Alissa Cobb
"As soon as they answer the phone, Scott Hanners State Farm office is ALWAYS ready to help! They make "dealing with insurance" a breeze!"
We responded:
"Thank you so much Alissa for the great review! We strive to provide great service to our insurance customers, we are so glad that we could help you! "
Profile photo of Robin Hemingway

Robin Hemingway

February 17, 2026

5  out of  5
rating by Robin Hemingway
"Scott Hanners and staff are ALWAYS, courteous thoughtful, knowledgeable easy to work with I think I've been with them more than 10 years wouldn't want to go anywhere else."
We responded:
"Robin, thank you for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with Scott Hanners and the team for over a decade. Your loyalty means a lot to us. If there's anything else we can do for you, just let us know!"
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Elisa Brown

February 13, 2026

5  out of  5
rating by Elisa Brown
"We have been clients of Scott Hanners for several years and have been really pleased with the responsiveness, knowledge and level of service from his team."
We responded:
"Elisa, thank you for your wonderful feedback! I'm happy to know that you have been satisfied with the responsiveness and knowledge of our team over the years. We truly appreciate your continued trust and support. If you ever need anything, feel free to reach out!"
Profile photo of KerryAnn Ratzlaff

KerryAnn Ratzlaff

February 11, 2026

5  out of  5
rating by KerryAnn Ratzlaff
"Love this office! Courtney is the best! Great customer service! Friendly and always very helpful!"
We responded:
"Thank you, KerryAnn! I'm so happy to hear that you love our office and appreciate Courtney's efforts. Providing great customer service is our priority, and it's wonderful to know we're meeting your expectations. If you ever need anything else, feel free to reach out!"
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Madison Pierce

February 10, 2026

5  out of  5
rating by Madison Pierce
"I’ve had a really positive experience! Their customer service is reliable, easy to reach, and genuinely helpful. Any time I’ve had questions, they’ve been patient and thorough. It’s reassuring to work with an insurance company that actually cares"
We responded:
"Thank you for your review, Madison! I'm happy to hear that you've had a positive experience with our team. We strive to provide reliable and helpful service, and it's wonderful to know we're meeting your expectations. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Michelle Moschgat

February 9, 2026

5  out of  5
rating by Michelle Moschgat
"Very helpful, fast response time, very easy!"
We responded:
"Thank you, Michelle! I'm happy you found our service helpful and efficient. We aim to make things easy for you. Let us know if there's anything else we can assist with!"
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Sabrina Banks

February 5, 2026

5  out of  5
rating by Sabrina Banks
"SF (Scott Hanners team) I’ve been with them for, I know well over 6yrs, and they are the best! Very friendly, super supportive, and knowledgeable . Any time I have an issue or a question it gets resolved instantly! A special shoutout to Courtney for being such a wonderful person!☺️"
We responded:
"Thank you, Sabrina! I'm so happy to hear about your positive experience with our team over the years. Courtney will be delighted to know she made such a great impression! We’re always here to support you with any questions or concerns. Thanks for choosing us!"
Profile photo of Jessica Miller

Jessica Miller

February 2, 2026

5  out of  5
rating by Jessica Miller
"Kensley at Scott Hanners' is very patient and a pleasure to work with. She went over diff auto policies with me throughly until I found the one that match my needs."
We responded:
"Thank you, Jessica! I'm happy to hear that Kensley provided you with such a positive experience. It's wonderful to know she was thorough in helping you find the right auto policy. If you have any more questions or need further assistance, feel free to reach out!"
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edith bayona

January 30, 2026

5  out of  5
rating by edith bayona
"Excelente experiencia"
We responded:
"Thank you, Edith! I'm happy you had an excellent experience with us. If you have any questions or need assistance in the future, feel free to reach out!"
Profile photo of Bruce Edmonds

Bruce Edmonds

January 29, 2026

5  out of  5
rating by Bruce Edmonds
"Good price, lower price than expected. Good service, always responds to texts within business hours."
We responded:
"Thank you, Bruce! I'm happy to hear that you found our insurance pricing competitive and our service responsive. It's great to know that our team is meeting your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"
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Silas Merkovsky

January 19, 2026

5  out of  5
rating by Silas Merkovsky
"Bethany Deaton is such a huge help and pleasant to communicate with, She is very helpful, kind, and always doing extra to help us out no matter what it is. Thank you Bethany. This State Farm branch is great!"
We responded:
"Silas, thank you for your wonderful feedback! I'm happy to hear that Bethany has been such a great support for you. Our team is dedicated to providing excellent service, and it's fantastic to know we're meeting your expectations. Let us know if there's anything else we can do for you!"
Profile photo of Madeleine Matolak

Madeleine Matolak

December 18, 2025

5  out of  5
rating by Madeleine Matolak
"Trevor was super prompt in helping me set up my renters insurance :)"
We responded:
"Thank you, Madeleine! I'm happy to hear Trevor was able to assist you quickly with your renters insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"